Effectiveness Training Institute of Australia
 
Conflict Resolution

Conflict Resolution Workshop Series 

 

A conflict is the moment of truth in a relationship - a test of its health, a crisis that can strengthen or weaken it, a critical event that may bring lasting resentment, smoldering hostility or psychological scars. Conflicts can push people away from each other or pull them into a closer and more intimate union; they contain the seeds of destruction and the seeds of greater unity; they may bring about armed warfare or deeper mutual understanding.

 

Conflict occurs at home, work  and in play. Resolving conflict in a good way involves specific skills if it is to be handled satisfactorily.

We need to:

  • recognise conflict is inevitable
  • want to do something about it
  • have a structure to follow
  • acknowledge our needs and the needs of others
  • have their co-operation to seek a mutually satisfying solution
  • together look for the numerous ways the problem could be resolved
  • decide on a course of action agreeable to both parties

Outcomes:

  • conflicts are brought out into the open where they can be dealt with
  • improved relationships - warmer feelings
  • respect for self and others
  • conflicts resolved peacefully and democratically
  • workplaces are more productive and run more efficiently
  • homes are happier, children have the opportunity to grow in confidence and self-esteem

Enrol in a Conflict Resolution Workshop Series now!

To find out more about Conflict Resolution Courses or to enrol in a course: - Contact a local Instructor.

For general enquiries phone 1300 131 738.  

 

 
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