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L.E.T. Leader Effectiveness Training

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Boost your career profile with Leader Effectiveness Training (L.E.T.) and revolutionize your leadership and teamwork skills for today’s dynamic workplace.

L.E.T. empowers participants with cutting-edge principles and techniques needed to excel in leadership roles. Whether you’re in management, project leadership, human resources, or any leadership position across various sectors, L.E.T. equips you with the tools to thrive.

Leaders report more confidence, zest, deeper connections, and ease in dealing with inevitable people problems.

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Backed by extensive research, L.E.T. stands as a proven model of leader effectiveness, ensuring tangible, innovative and productive outcomes.

With a focus on hands-on practice and skill mastery, our interactive sessions include concept presentation, live demonstrations, collaborative discussions, and practical applications, offering a contemporary approach to leadership development.

Experience the flexibility of our 18-hour programme, available both in-person and online, tailored to fit your busy schedule (usually 6 sessions x 3 hours).

Benefits of L.E.T. for You and Your Organization:

  • Create a work culture that increases staff retention, satisfaction and productivity.
  • Foster an inclusive, psychologically safe organizational culture that maximizes the potential of all members, interpersonal trust, team productivity, courtesy and respect.
  • Cultivate a collaborative environment where participation and cooperation drive success and organizational goals forward.
  • Equip yourself with tailored communication and conflict resolution strategies essential for authentic relationships and modern leadership.

Skills You’ll Master:

  • Empathic Listening: to better support yourself and your team.
  • Effective Communication:
    • Hone your EQ (emotional intelligence) and communication skills for impactful collaboration and problem-solving.
    • Discover how to step into difficult conversations without pushback.
    • Learn how to cleanup unaddressed issues that create wedges in relationships and organisations.
    • Discover how to speak up with candid and courageous communication that improves outcomes for all parties. Issues that are not talked out are often acted out.
  • Proactive Conflict Resolution: a 6-step method fostering innovation and growth that engages all parties to find better solutions. A ‘win-win’ for all.
  • Adaptive Leadership: a clear framework to navigate diverse perspectives and values and make informed decisions in a rapidly changing landscape.

10 Reasons L.E.T. Can Help You & Your Team or Organisation

  1. Skill Development: L.E.T. provides opportunities to develop and refine essential leadership skills such as communication, decision-making, conflict resolution, strategic thinking, and team management.
  2. Career Advancement Enhancing: leadership skills can open doors to career advancement opportunities. Employers often seek individuals with strong leadership capabilities to fill managerial and leadership roles within their organizations.
  3. Effective Team Management: Leadership training equips individuals with the tools and techniques to effectively lead and manage teams. By learning how to motivate, delegate, and empower team members, leaders can drive team performance and achieve organizational goals.
  4. Increased Self-awareness: Leadership training encourages self-reflection and self-awareness, helping individuals identify their strengths, weaknesses, and areas for growth. This self-awareness enables leaders to leverage their strengths and work on areas that need improvement.
  5. Enhanced Problem-solving Skills: Leaders face complex challenges and uncertainties in their roles. L.E.T. provides strategies for analysing problems, making informed decisions, and implementing effective solutions, enabling leaders to navigate obstacles more successfully.
  6. Improved Communication: Effective communication is essential for leadership success. L.E.T. helps individuals develop strong communication skills, including active listening, articulating ideas clearly, delivering impactful presentations, and providing constructive feedback.
  7. Building Confidence: Leadership training can boost confidence by providing leaders with the knowledge, skills, and tools needed to lead with authority and conviction. As leaders become more proficient in their roles, they gain confidence in their abilities to inspire and influence others.
  8. Creating a Positive Work Environment: Strong leadership contributes to a positive work environment characterized by trust, respect, and collaboration. Leadership training teaches leaders how to foster a culture of inclusivity, innovation, and continuous improvement within their teams and organizations.
  9. Adaptability and Resilience: Leadership training prepares individuals to navigate change and uncertainty with resilience and adaptability. Leaders learn how to lead through change, inspire confidence in their teams, and adapt their leadership approach to different situations and challenges.
  10. Personal and Professional Growth: L.E.T. is a catalyst for personal and professional growth. It challenges individuals to expand their perspectives, embrace new ideas, and continuously strive for excellence in their leadership roles. Overall, an L.E.T. Workshop offers valuable opportunities for individuals to develop the skills, knowledge, and mindset needed to succeed as effective leaders in today’s dynamic and competitive business environment.

In short: Skill Development, Career Advancement, Effective Team Management, Increased Self-awareness, Enhanced Problem-solving Skills, Improved Communication, Building Confidence, Creating a Positive Work Environment, Adaptability and Resilience, Personal and Professional Growth. 

L.E.T. Testimonials

“L.E.T. is critically important for an organisation such as ours that relies so heavily on direct, person-to-person communication. It is a way of learning how to be more effective in communication, so I believe it is pretty fundamental to our basic culture and basic ability to get things done form a business point of view.”

B.G., Founder, W.L. Gore & Associates

“Working for one of the largest organisations in the country and being part of one of the most diverse teams imaginable, L.E.T. has enabled me to build effective teams and deliver truly outstanding results! Without being able to communicate effectively and listen to feedback, growth is hindered, productivity is hampered, relationships suffer, and people generally won’t give more than the minimum expectation. L.E.T. has truly been able to help me see the risk where it exists and has given me tools to foster positive working relationships. My organisation is a better place because of L.E.t. and the relationships it has helped me nurture and grow.”

M.S., Senior Manager, Amazon Logistics

“In 1989, I was an HR Manager at Hewlett Packard, and attended an L.E.T. course and learned a set of skills that would serve me throughout my 30-plus years as an HR leader and executive. Todays’ rapidly growing and dynamic businesses, along with a continually evolving workforce, demands leadership capability to engage and effectively facilitate top talented people, ideas, and perspectives to create a competitive advantage. Active Listening and the contextual process and program methodologies that accompany them are critical and core to establishing that capability. If I sound like an unabashed evangelist for the L.E.T. program, you are correct! Simply because it works! I have introduced and established the program at four different companies where I worked. In addition, Gordon Training International has top notch staff of administrators and instructors that operate as true partners to assist companies in instituting these skills. These skills have been instrumental in my success.”

M.J., USA Country HR Team Leader, Agilent Technologies

“Leader Effectiveness Training has provided me with the gift of better communication and greatly improved conflict resolution skills which has been transformational in my relationships, both at work and at home. As a trainer, I get excited when it comes to share L.E.T. with others. There is nothing more gratifying than hearing from students after my workshops how L.E.T. has positively impacted them, and made them better leaders, and more importantly better human beings. If L/E.T. has not taught me anything else, I have learned that effective leadership starts with listening.”

J.H., Initiatives Program Manager, US Department of Defense

“Leadership is about people, period! Without exceptional people skills, you’ll end up spinning your wheels to achieve the critical results our communities so desperately need. L.E.T. suggests a course of action and set of skills that improve our people skills. Everyone wants to ne listened to, and everyone wants to work through conflict while maintaining relationships. Understanding how to preserve relationships, in fact strengthening them, in the process of ensuring everyone wins is the foundation for productive and meaningful work. L.E.T. helps our new and seasoned supervisory staff make deeper connections, makes them better listeners and provides the confidence to productively work through conflict.”

K.C., CEO, Olympia YMCA

Loving Family | About ETIA

About ETIA

The Effectiveness Training Institute of Australia (ETIA) Ltd is a not-for-profit, community based organisation that is dedicated to making courses in communication and conflict resolution skills available and accessible to all people in Australia.

ETIA’s mission is to provide individuals with effective communication and conflict resolution skills to build connected, harmonious relationships.

Our inspiration and programs come from the late Dr Thomas Gordon who is the author and founder of Parent Effectiveness Training (P.E.T.) program and Gordon Training International (GTI).

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