Written by Melissa Strader
Responding to her child's intense raw emotions, P.E.T. Instructor Melissa Strader explores her best choice of action even when she too felt like screaming!
The Effectiveness Training Institute of Australia (ETIA) Ltd is a not-for-profit, community based organisation that is dedicated to making courses in communication and conflict resolution skills available and accessible to all people in Australia.
ETIA’s mission is to provide individuals with effective communication and conflict resolution skills to build connected, harmonious relationships.
Our inspiration and programs come from the late Dr Thomas Gordon who is the author and founder of Parent Effectiveness Training (P.E.T.) program and Gordon Training International (GTI).
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