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Shirley Dalton

Shirley Dalton

Hi and welcome to the site.
My passion in life is personal development (mine and everybody else’s).
I love Thomas Gordon’s Effectiveness Training philosophy and tools. I have been an accredited instructor since 2000 and am privileged to assist business owners, managers and employees to improve their relationships at work and at home by becoming more self aware and learning how to communicate better. You can learn how to say no, how to fight clean and how to have fabulous relationships. We offer public programs as well as tailored programs for you and your organisation.
Please call Shirley for more information or check out her website and register to receive our Weekly Thoughts – your weekly dose of inspiration, education and support.

Loving Family | About ETIA

About ETIA

The Effectiveness Training Institute of Australia (ETIA) Ltd is a not-for-profit, community based organisation that is dedicated to making courses in communication and conflict resolution skills available and accessible to all people in Australia.

ETIA’s mission is to provide individuals with effective communication and conflict resolution skills to build connected, harmonious relationships.

Our inspiration and programs come from the late Dr Thomas Gordon who is the author and founder of Parent Effectiveness Training (P.E.T.) program and Gordon Training International (GTI).

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