Who Owns the Problem?
Written by Judith Richardson

Written by Judith Richardson

Written by Kathryn Tonges
You have implored, beseeched, exploded, threatened and bribed and yet your child’s pattern of communication resurfaces again and again. It’s irritating, annoying, exhausting. You have even started to whinge, whine and wail in response!

Written by Melissa Strader
Her laughter and giggles fill our home on a daily basis, but the sound I hear tonight is sobbing. True, heartfelt sobbing. Her little shoulders shake and tears stream down her face unabated.

Written by Kathryn Tonges
Following is a true story told by a mother who has newly learnt Parent Effectiveness Training (P.E.T.) skills. Camilla, the mother of Thea, 7 years old, decides to introduce and apply the no-lose method of conflict resolution with her daughter for the first time.

Written by Kathryn Tonges
With toddlers and two year old children fun is a huge need and mundane tasks that can be turned into fun games make for children who are happy to co-operate.

Written by Kathryn Tonges
Fights are emotionally draining. Children seem out of control and you may feel that way too, especially if you were never shown effective ways of dealing with conflict when young. Your parents may have oscillated between being aggressive or passive when faced with conflict. You now have an empowering choice. Use effective assertive communication skills that help your child move to a higher level of moral reasoning.

Written by Melissa Strader
Ever tried to get a child to leave a birthday party? A playdate? The park? Leaving something fun is often tricky. Just ask any parent. It can be hard work! Recently though, I had a completely different experience, though it started out much the same as any other party farewell.

Written by Kathryn Tonges
Listening wholeheartedly is a choice leading to loving connection. Actively listening in this instance did not take very long compared to the resultant defensiveness and resistance that could have ensued from the mum ordering her daughter to hurry up, threatening her with a consequence, bribing her, moralising that good girls listen to their mothers, or even name call her and tell her that she was lazy.

Written by ETIA Admin
I am fuming when I hear about his teacher's response to his tears. How could she! How dare she!

The Effectiveness Training Institute of Australia (ETIA) Ltd is a not-for-profit, community based organisation that is dedicated to making courses in communication and conflict resolution skills available and accessible to all people in Australia.
ETIA’s mission is to provide individuals with effective communication and conflict resolution skills to build connected, harmonious relationships.
Our inspiration and programs come from the late Dr Thomas Gordon who is the author and founder of Parent Effectiveness Training (P.E.T.) program and Gordon Training International (GTI).