Interview with L.E.T. Instructor Shirley Dalton
Written by ETIA Admin

Written by Judith Richardson
It is with sad heart we let you know that one of Effectiveness Training's champions passed away in January. Michelle Bishop has been in our community for over 27years.

The Effectiveness Training Institute of Australia (ETIA) Ltd is a not-for-profit, community based organisation that is dedicated to making courses in communication and conflict resolution skills available and accessible to all people in Australia.
ETIA’s mission is to provide individuals with effective communication and conflict resolution skills to build connected, harmonious relationships.
Our inspiration and programs come from the late Dr Thomas Gordon who is the author and founder of Parent Effectiveness Training (P.E.T.) program and Gordon Training International (GTI).