Written by Kathryn Tonges
Fights are emotionally draining. Children seem out of control and you may feel that way too, especially if you were never shown effective ways of dealing with conflict when young. Your parents may have oscillated between being aggressive or passive when faced with conflict. You now have an empowering choice. Use effective assertive communication skills that help your child move to a higher level of moral reasoning.
The Effectiveness Training Institute of Australia (ETIA) Ltd is a not-for-profit, community based organisation that is dedicated to making courses in communication and conflict resolution skills available and accessible to all people in Australia.
ETIA’s mission is to provide individuals with effective communication and conflict resolution skills to build connected, harmonious relationships.
Our inspiration and programs come from the late Dr Thomas Gordon who is the author and founder of Parent Effectiveness Training (P.E.T.) program and Gordon Training International (GTI).
